Tax free purchases must be for personal use or be a gift.

The purchaser must be the person travelling (the passenger) and the goods must be collected when DEPARTING New Zealand.

Please check the customs allowances of your destination to confirm any entry limitations or requirements. You may be charged GST on re-entry to New Zealand if the item is not for your personal use or if it is a gift over NZD$700.

If you are leaving New Zealand, there are stores where you can buy duty-free goods. These are goods that have any government tax (GST) or “duty” lifted. Merchants pass on these savings to the buyers.

When your purchase value is $2300 (including GST) or over and is for personal use, you will be eligible for the tax free collection option. Let us know your international travel details and pay the tax-free price.

With confirmed payment and flight details we will provide you with your collection authorisation and arrange delivery of your jewellery to the Airport ready for you to collect once you have checked in.

Yes, we require a $300 service fee as we are dealing with high-value items.

We require at least 5 working days to deliver your tax-free purchase to the airport so we recommend completing your purchase early and let us know before any bespoke purchases are made. Please inform us of the request and we will confirm availability of this service based on your specific order and flight details.

Information required when purchasing in store or after you enter payment details online: Name of passenger Address of passenger Contact number (prefer mobile) of passenger Passport number Nationality (as shown on passport) Gender (as shown on passport) Country of residence Flight number Flight date Flight time